FAQ

Reception Check-in／ Acall Reception

• When I tap FaceTime, it returns to the menu screen and can not make a call
• Is the QR code for Acall Reception different for each guest?
• Create a Power Automate flow for Teams Integration Without Using a Package File
• I don't see key icon (device config key) on Acall Reception
• Can I download an appointment code (QR code)?
• Should I Log In to Acall Reception with Email Address and Password or PIN Code?

Meeting Room Check-in ／ Acall Meeting

• Can I turn off auto cancellation individually for each meeting room reservation?
• What is the maximum number of workspace registrations?
• What is the email with the subject "Acall: [Meeting room check result] More suitable meeting room may be available"?
• Appointments shown on My Page are not displayed on Reservation > Workspace
• Why I cannot create workspaces on Acall Portal?
• Can I turn off auto cancellation individually for each meeting rooms?
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Spot Check-in ／ Acall Desktop

Calendar Linking

• Why "x" is displayed under worker's calendar icon?
• What to Do If the AI's Suggested Time Does Not Match Your Outlook Calendar?
• Google Chrome extension (add-in) is not working properly. It appears blank on the screen.
• When I edit a repeat reservation, I get an error message "Could not update" and cannot save.
• I'm using Acall add-in (extension) but I cannot send appointment code to my guests
• Can I add or invite guests with Acall add-in for Outlook / Google Calendar even if I am not the creator of the appointment?
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Company Setting・Organization Management

Acall Portal

SSO・Provisioning

Access Restrictions

• Is It Possible to Restrict Access by IP Address?

API

• What can I do with API?
• Are resigned workers included in the results of the User Listing API?

Acall Gate

• Introduce and Use Acall Gate

Gate Module

• How to Restart Gate Modules

Others

• Can I download Acall logo or Acall app icons?