Can SSO and provisioning be used even when using multiple Acall environments?

Yes, you can use them.

Even when using multiple Acall environments, you can utilize SSO and provisioning by creating one Acall app per Acall environment on your IdP.

For example, if you are using EntraID and have three Acall environments, such as "Tokyo Office," "Osaka Office," and "Group Company," you would create three separate Acall apps on EntraID, each corresponding to one of the environments.

The basic setup process is the same as for a single environment. Please refer to the help articles for IdP.

• Acall Help Center > Company Setting・Organization Management > SSO・Provisioning

Please also refer to the additional information for customers using multiple Acall environments in the help articles above.