In order to sync appointments between Outlook Calendar and Acall, Microsoft365 account must be set up for Acall workers.
This page describes how to connect Acall workers with Microsoft365 accounts.
・Register workers to Acall and Microsoft365 account.
Register / Edit / Delete Workers
（Microsoft 365 Admin Center Help）Add Users
・Acall and Outlook Calendar linking is complete
Link Acall and Outlook Calendar
All Acall workers who are booking meeting rooms/making appointments must be linked to Microsoft365 account.
If some workers are not linked, their appointments will not be reflected between Acall and Outlook calendar.
Set up Microsoft 365 user for workers by Administrator
Administrators can set up Microsoft 365 user for all workers in the organization.
There are two ways to set up workers: one worker at a time or multiple workers at once.
This page explains how to set up one worker at a time.
For information on how to set up multiple workers at once, please refer to "Registering Multiple Workers in a Batch".
Click [Organizations] > [Workers] on Acall side menu and click edit icon for the worker you want to set up a Microsoft 365 user.
Enter Microsoft 365 user in "Microsoft365 Account," and click [UPDATE].
Once you see the Outlook calendar icon, setting up Microsoft 365 user is complete.
・If you want to disconnect Outlook calendar, leave "Microsoft365 account" blank and click [UPDATE].
If an "X" is displayed under the M365 icon after linking, there is an error in the linking process with the Outlook account.
For more information, please refer to "Why "x" is displayed under worker's calendar icon?".
Set up Microsoft 365 user by general user
General users can set up their own Microsoft 365 users on "My Page".
Click on the top right icon > My Page.
Click edit icon.
Enter your own Microsoft 365 user in [Microsoft365 Account] and click [UPDATE].
Setup for workers is complete.
Move to setup for workspaces.
Please refer to the following pages for the next step.
💡 Outlook Calendar linking setup guides
1. Link Acall and Outlook Calendar
2. Connect Workers with Outlook Calendar (This article)
3. Import Meeting Rooms and Equipment from Outlook (Next step)
Customers make reservations on Outlook
4. Create Meeting Room for Appointments on Outlook