This page describes how to import meeting rooms and equipment from Outlook to Acall.

Set up Outlook linking

Before importing meeting rooms and equipment from Outlook, please link Acall with Outlook.

• Link Acall and Outlook Calendar

Register meeting rooms and equipment on Outlook

Create resources (meeting rooms and equipment) on Microsoft 365 Admin Center / Exchange Admin Center.

• Microsoft 365 document - Manage resource mailboxes in Exchange Online

Import meeting rooms and equipment from Outlook

Import resources (meeting rooms and equipment) and register on Acall.

Click [Workspace] on Acall side menu.

Click on the three dots in the upper right > [Import from Outlook].

You can see the list of resources (meeting rooms and equipment) registered in Outlook.

Check the checkbox of resources (meeting rooms, equipment) you wish to import into Acall and click import.

When a confirmation pop-up appears, click [OK].

💡 Note
・If the number of resources is large (thousands or more), it may take tens of seconds to several minutes before the pop-up appears.
・If there is missing meeting rooms or equipment, please check the "Search from all resources" checkbox.

The selected resource (meeting room/equipment) is registered as workspace.

💡 Note
After import, it may take tens of minutes to several hours to complete the linkage between Outlook - Acall.

※ Only for customers selected "Reservation from Outlook Calendar" as a meeting room reservation method.

An icon indicating the status of the linkage with Outlook will be displayed.

Icon	Description
	Successfully linked to Outlook Calendar.
	Outlook Calendar linking is not working properly. Please try the following 1. Wait a few minutes to a few hours and refresh the screen. 2. Try "Import from Outlook" again.

Imported meeting room and equipment details

Items whose values set on Outlook and sync with Acall when importing and the items that can be edited from Acall after import are as follows.

💡 （※1）
Values edited in Acall are not reflected in Outlook.

💡 （※2）
Since you can not rename on Acall, please rename the meeting room/equipment on Outlook first, and then import it into Acall following the same steps as for a new import.
Renaming and reimporting will not reflect in existing reservation data.

Edit or delete imported meeting rooms / equipment

Please refer to "Registering and Editing a Workplace (workplaces that are not linked to calendars)" for instructions on how to edit or delete imported meeting rooms and equipment.

Importing meeting rooms / equipment is complete.

Please refer to the following pages for the next step.

💡 Outlook Calendar linking setup guides
All customers
　1. Link Acall and Outlook Calendar
　2. Connect Workers with Outlook Calendar
　3. Import Meeting Rooms and Equipment from Outlook (This article)
Customers make reservations on Outlook
　4. Create Meeting Room for Appointments on Outlook (Next step)