ACALL RECEPTION supports both Japanese and English for both devices and administration screens. Depending on the language setting, ACALL RECEPTION can display the English menu and respond in English.

Turning on the English display function

In the Portal side menu, go to [Settings] > [Company Settings] > [Additional Functions] and enable [English Display Support] and save the setting.

 

Select the device that supports English

In the Portal side menu, click Apps > ACALL RECEPTION > Edit (pencil mark) on the corresponding device to open the edit screen.

 

Set the language settings for the device

There are two language options, Japanese and English.

If you check [English] in the [Language Settings], you will be able to register English button labels in the menu structure.

Primary language is the default language setting.

 

Editing the menu structure

If you want to use both Japanese and English, select the Japanese/English tab and edit the menu structure in each language.

When you are done editing, click [Update] at the end.

 

Confirm that the menu structure is as you specified

Launch the ACALL app on your iPad

In the upper right corner of the screen saver, you will see a button to switch the language (English if Primary is Japanese, Japanese if Primary is English)

Click to select English or Japanese.

Finally, make sure that the menu structure is the one you specified for both Japanese and English.

NOTE
The message display function and the visitor information input function can be edited and set in their respective languages as well.