This page explains how to set up spot permission in Acall.

 

What you can do with spot permission

There are four types of permission for spots in Acall.

What you can do is depending on the type of spot permission, such as view appointments, check in, etc.

Please set up the appropriate permission for each spot.

 

Type of spot permission

Permission	View spots	View reservations	Create reservations	Edit and delete reservations		Check in
				Your own reservations	Other workers' reservations
Manager ※1	〇	〇	〇	〇	〇	〇
User	〇	〇	〇	〇	×	〇
Spot Manager	〇	〇	×	×	〇	×
Read-only staff	〇	〇	×	×	×	×

💡 NOTE
※1 Workers with "Administrator" or "Tenant Admin" permission is automatically granted "Manager" permission for all spots.

💡 NOTE
Workers without permission can not use any spot. (All of the above table are x)

 

Please refer to the [Example of Spot Permission] for example use of permission.

 

Depending on the permission, displayed contents on each apps will differ. Please refer to the [スポットの権限による表示の違い].

 

Set spot permission

Spot permission subjects

Spot permission can be set for the following three subjects

Subject	Icon	Description
Company		You can set permission to all workers in a company.
Group		You can set permission to all workers in a group.
Worker		You can set permission to individual workers.

 

 

Add spot permission

Click [Spots] in the side menu on Acall, and click [Edit] icon for the spot.

 

Click [SPOT PERMISSIONS SETTING] tab and click [ + ] of the permission you want to add.

 

Search for the user, group, e-mail address, or company you want to give the permission.

 

Click [UPDATE] to save.

 

Change spot permission

Click [Spots] in the side menu on Acall, and click [Edit] icon for the spot.

 

Click [SPOT PERMISSIONS SETTING] tab and click [Edit] icon next to the worker that you want to edit the permission.

 

Select permission type.

 

Click [UPDATE] to save.

 

Click [UPDATE] in spot edit screen to save.

 

Delete spot permission

Click [Spots] in the side menu on Acall, and click [Edit] icon for the spot.

 

Click [SPOT PERMISSIONS SETTING] tab and click [Delete] icon next to the worker that you want to edit the permission.

⚠︎ ATTENTION
To save the deletion, click [UPDATE]. If you only click delete icon, deletion will not be applied.

 

Click [UPDATE] to save.

 

Enable inherit permission

Enable if you want to set the same permission as its parent spot.

💡 NOTE
Please refer to [Example for inheriting permissions] for example of inheriting spot permission settings.

 

Click [Spots] in the side menu on the Acall, and click [Edit] icon for the spot.

 

Click [SPOT PERMISSIONS SETTING] tab and check the check box for "Inherit permission settings from parent spot".

 

Once you check, inherited permission from parent spot will be displayed in gray.

 

Click [UPDATE] to save.

 

Disable inherit permission

Click [Spots] in the side menu on the Acall, and click [Edit] icon for the spot.

 

Uncheck the check box for "Inherit permission settings from parent spot".

Click [UPDATE] to save.

 

Spot permission for hierarchical groups

Example 1: Spot permission is granted only to the parent group

If spot permission is granted to the parent group, its child groups will have the same permission.

 

In the following example, "User" permission is granted to 'Administrative Department', but no permission is granted to the child groups 'First Administrative Division' and 'Second Administrative Division'.

 

In this case, worker A who belongs to 'Second Administrative Division', has "User" permission same as the parent group 'Administrative Department'.

 

To sum up, if you want to grant the same spot permission to all groups under a parent group, just grant permission to the parent group, same permission will be granted to the child groups.

 

Example 2: Parent group and child groups have different permission

If different spot permission is granted to the parent and child groups, both type of permission will be applied.

💡 NOTE
When multiple permission is added to one worker or a group, what you can do with those permission is increase as its added up.

 

In the following example, "User" permission is granted to 'Administrative Department', "Read-only Staff" permission is granted to 'Second Administrative Division'.

 

In this case, worker A has both "User" permission that is granted to the parent group and "Read-only Staff" permission that is granted to the child group 'Second Administrative Division'.

Since the "User" permission has more access, this means worker A has the same access as "User" permission.

 

If you want to grant "User" permission to 'First Administrative Division' and "Read-only Staff" permission to 'Second Administrative Division', permission setting will be as follows.

 

Example 3: A worker belongs to multiple groups

If a worker belongs to multiple groups and each group has different permission, both type of permission will be applied.

 

In the following example,  worker A belongs to both 'General Affairs Department' and 'Administrative Department'. And "User" permission is granted to 'General Affairs Department', and "Read-only Staff" permission is granted to 'Administrative Department'.

 

In this case, worker A has both "User" permission that is granted to 'General Affairs Department' and "Read-only Staff" permission that is granted to 'Administrative Department'.

Since the "User" permission has more access, this means worker A has the same access as "User" permission.