By integrating WorkstyleOS with Microsoft Teams (hereinafter referred to as "Teams"), you can send notifications to Teams when guests visit your office. The following are the steps to set up Teams integration.
It is assumed that the Teams setup is complete.
The WorkstyleOS icon image that can be used in Teams can be downloaded from the press kit.
Actual use image
Creating a Team in Microsoft Teams
Create a team in Teams.
Creating channels and generating webhook URLs in your team
Right-click on a channel in the team and select [Connector].
Click the [Configure] button for the connector “Incoming Webhook” in the team.
If you do not see the Incoming Webhook item,
you can make it appear by following these steps from the Microsoft Teams admin center.
1. Allow Incoming Webhook
a. Microsoft Teams Admin Center> Teams apps> Manage apps
b. Search for "Incoming Webhook" in the search window.
c. Select [Incoming Webhook] and set the toggle to [Allowed].
2. Allow third party apps
a. Microsoft Teams Admin Center > Teams apps > Permissions policy
b. Select your organization and set the [Third-party apps] field to [Allow all apps].
Once you have configured the connector in your team, enter a name and click the [Create] button.
A Webhook URL will be generated, copy it and click [Finish].
Registering a Webhook URL to ACALL and making a connection
After logging in to the Portal, go to [Service integration] > [Chat services] in the side menu, and select [Microsoft Teams] from the list of chat services.
Next, enter the “Webhook URL” that appears to the right of the Microsoft Teams item and click the [Connect] button.
The channel with the webhook URL you entered here will be the default notification destination.
Select a notification method
Select the notification method for each menu button.
In the Portal side menu, click Apps > ACALL RECEPTION > Edit (pencil mark) on the corresponding device to open the edit screen.
Notifications can be selected between direct and channel notifications
Finally, click [Update] at the bottom of the screen.
Notifications will be as follows (default is direct notification)
- Direct notification: This is a direct notification to an individual.
- Channel notification: The notification will be sent to the specified channel.
Only direct notification is available for the basic plan.
If a worker belongs to multiple groups, the first group registered with the worker will be notified.
The first group to be notified will be indicated by a green mark
in the upper left corner of the group affiliation section
of the Worker Edit screen / Account Settings screen.
Setting up a Webhook URL for a worker
First, create a channel in Teams that only contains the individuals you want to be directly notified, and generate a webhook URL.
Please do not add any other accounts to this channel.
Next, configure the Webhook URL for the worker in the Portal screen.
Administrators should set the webhook URL in the worker's edit screen.
If you want to set up a batch of worker information in CSV, please do a CSV import of workers.
If you are an ordinary worker and want to set up your own permissions, you can do so in [Account Settings].
Group notification settings
This section is only available for Pro and Unlimited plans.
If you want to create a new channel for a group that you want to notify in Teams, please generate a webhook URL first.
Next, click [Groups] in the Portal side menu, and then click the desired group. Enter the Webhook URL generated above in the [Teams Webhook URL] field at the bottom. Finally, click [Save].
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