This page describes how to integrate between Acall and Google Calendar

 

Preparation

Application to Acall is required

To use calendar linking feature, optional settings is needed on Acall side.

If you did not plan to use calendar linking when Acall was introduced, please contact us via Inquiry Form.

 

Preparer Google Workspace user for calendar linking

Please make sure to prepare one Google Workspace user who meets the following requirements for calendar linking between Acall and Google Calendar.

• (Required) Super Admin for Google Workspace
• (Required) Gmail/Google calendar user
• (Recommended) Dedicated to calendar linking (*1)

💡 NOTE （※１）
If the user is deactivated/de-authorized/deleted on Google Workspace while linking Acall, linkage with Acall will stop.
We recommend you to prepare a dedicated user for calendar linking, not an individual user associated with a specific employee.

💡 NOTE（※１）
If a user is deactivated/deleted or deprived for administrator permission on Google Workspace after the service, the integration with Acall will stop.
For this reason, we recommend that you prepare a dedicated user for calendar integration, rather than an individual user for a specific employee.

 

Confirm Super Admin for Google Workspace

Calendar integration settings between Acall and Google Calendar must be operated by a Super Admin in Google Workspace.

Follow the steps below to confirm if you are Super Admin in Google Workspace or not.

 

Click [User] on Google Admin Console.

 

Click [Add a filter].

 

Select [Admin role].

 

Check [Super admin] checkbox and click [APPLY].

 

Listed users are the Super Admins.

 

Once you identify Super Admins, proceed to "Set up Google Calendar linking" step.

 

 

Set up Google Calendar linking

Once prepared super admin or users for calendar linking, set up Google Calendar linking on Acall.

Before setting up, please make sure to log out of Google Workspace on your web browser.

If you are automatically logged in, please follow the below steps using a different web browser.

⚠️ If you set up while logging in, you may not be able to link calendars properly.

 

Click [Integrations] > [Calendar] in the side menu on Acall and click Google [CONNECT WORKSPACE].

 

Click [CONNECT].

 

Select a Super Admin account that is identified in "Identify Super Admin for Google Workspace" on Google login screen.

 

Click [Allow] on "Acall wants to access your Google account".

 

 

Once linking is complete, status changes to "DISCONNECT WORKSPACE".

 

Setup for Acall and Google Calendar linking is complete.

Move to setup for workers/workspaces.

 

Please refer to the following pages for the next step.

💡Google Calendar linking setup guides
All customers
1. Link Acall and Google Calendar（This article）
2. Connect Workers with Google Calendar（Next step）
3. Import Meeting Rooms and Equipment from Google
Customers make reservations on Google Calendar
4. Create Meeting Room for Appointments on Google