On Acall, you can check the status and availability of spots and make reservation in two formats "MAP" and "TIMELINE".

This page explains how to check the status and availability of spots and make reservation  from "TIMELINE".

💡 NOTE
You can also reserve spots on Acall Mobile application.
[Acall Mobile] Reserving a Seat/Meeting Room in Advance

 

Check the status and availability of spots

Click [Reservation] > [Spot] in the side menu on Acall, and click [TIMELINE] tab.

 

Spot reservation screen in timeline format will be displayed.

No.	Item	Description
①	MAP tab	Open spot reservation screen in map format.
②	TIMELINE tab	Open spot reservation screen in timeline format.
③	Calendar icon	Select the date you want to check the availability.
④	Available spot	If you check this checkbox, following spots will not be displayed in timeline. ・Spots that are only available for immediate use. ・Spots you don't have "User" or "Manager" permission.
⑤	Reload icon	Click to load the latest reservation information.
⑥	Name	Spots are displayed in a hierarchical structure.   When you hover over description and reservable time period of the spot will pop up. (Only if you set the description / reservable time period.)   ※Spots that you do not have view permission is not displayed.
⑦	Floor map icon	Click for opening the floor map. You can check the location of the spot.
⑧	Use Setting	"Concurrent use" You can reserve and check-in for the same time slot.   If there are multiple reservations for one spot where is available for concurrent use, those reservations will be displayed in multiple lines   "Non-concurrent use" You can make only one reservation and check-in for the same time slot.   "Immediate use only" You can only do instant check-in and can not make a reservation in TIMELINE.
⑨	Capacity	The maximum number of people who can make a reservation and check-in for the same time slot.   「-」 Spot which has no limit for the capacity
⑩	Auto Cancel (minutes)	The amount of time before the reservation for the spot is automatically cancelled if no one checked in after the start time of the reservation. 「-」 Spot which is auto cancel setting is off.
⑪	Timeline	Status of the spot. You can reserve a spot by drag and drop the available time.   Spots and time slots that are not available, such as outside of business hours, are in gray.
⑫	Spot reservations	Reservations for which you do not have editing permissions are displayed with a lock icon.   If you click reservation, users using the spot will be displayed. For reservations you have editing permissions, you can "edit detail" and "delete".

 

Reserve a spot

Drag and drop to select the time slot of the spot you want to reserve.

💡 NOTE
You can change reservation time in the next step (create screen).
If you want to make a particularly long reservation, you can set appropriate time in the next step.

💡 NOTE
Spots that are available for concurrent use will be displayed in multiple lines if there are multiple reservations.
If you want to make a reservation, select from the empty line.

💡 Note
If you want to reserve multiple spots at once, please go to [MAP] tab.
Reserve Your Spot on Floor Map on Acall Portal

 

Enter reservation details and click [CREATE] in the Create screen.

⚠︎ ATTENTION
Fields marked with (*) are required.

Item	Description
Title	Title of the reservation.   This can be left blank. Please use this item when you use room with multiple people for meetings or when you want to share the purpose of the room.
Date (*)	Date of the reservation   Reservations cannot be made across days or repeated.
Start time (*)	Start time of the reservation
End time (*)	End time of the reservation
User (*)	User of the spot
Description	Description of the reservation   Please use this item when you use room with multiple people for meetings or when you want to share the purpose of the room. You can use hyperlinks, but can not change text color and size.

 

Your reservation is complete when you see "SUCCESS" message.

💡 NOTE
・You will see an error if you can not make a reservation for some reasons, such as duplicate reservations or the number of capacities is exceeded.
・If the reservation that you made is not displayed, click "Reload" icon.

 

The reservation information that you created will be synchronized in real time to the following applications and screens.

 

PC: Acall

• Viewing the Check-in Status of Workers
• View the Check-in Status of a Spot
• View the Reservation Status of a Spot for Workers
• Check-in on Acall

iPad: Signage / Reservation display

• Generating Signage URLs
• Use Signage/Reserve Display

Smartphone: Acall Mobile

• [Acall Mobile] Reserving a Seat/Meeting Room in Advance

 

Edit reservation

Edit in edit screen

Click on the reservation you want to edit, and click [edit detail].

 

Edit the reservation and click [UPDATE].

 

Please note that you can not change the reserved spot in edit screen.

If you want to change onto another spot, please use the following drag and drop editing function.

 

Drag & drop edit

By drag and drop on the timeline, you can change the reserved spot onto another spot, and also date and time.

 

Move the cursor over the reservation, and then drag and drop.

Click [update] to confirm the change.

 

You can also change the start and end time of the reservation by drag and drop the cursor over the left or right side.

💡 Note
If multiple spots are reserved at once, only the following items can be edited.
- Title
- Reservation date and time (*Drag & drop changes not allowed)
- Description

You can edit other items in [MAP] tab.
Reserve Your Spot on Floor Map on Acall Portal - Edit your reservation

 

Delete reservation

Click on the reservation you want to edit, and click [delete].