This page explains the operational requirements for the Acall Portal.

Supported OS

 Acall Portal supports the following OS.

• WindowsOS
• MacOS

Supported Browser

 Acall Portal supports the following web browsers.

Recommended Browser

• Google Chrome latest version (Recommended Browser)

Supported Browser

• Microsoft Edge (Chromium/Mac) latest version
• Safari latest version

NOTE
Supported browsers guarantee functional operation; however, issues such as minor display inconsistencies may not be addressed if they do not affect functionality.
Please consider using a recommended browser.

NOTE 
Browser notifications will be sent from Acall Portal, so we recommend allowing notification settings.

Network Requirements

💡 Note
- This page lists only the network communications required by the Acall apps themselves.
- Please separately allow any communications required for the device and/or other software installed on the device (e.g., MDM), such as internet connectivity checks, vendor account authentication, and OS updates, according to the device manufacturer’s requirements.
- If these communications are not allowed, they may affect the operation of the Acall apps.

Allow by Port

APNs (*1)
- APNs (Apple Push Notification service)
- For Apple push notifications, the iPad must be able to communicate directly with Apple’s servers. If a proxy server (or any other intermediary server) is used when connecting from the iPad’s network to the internet, push notifications may not be delivered. If a proxy is in place, please open the APNs ports and configure the network so that traffic over those opened ports bypasses the proxy and connects directly.
Reference (external): If your Apple devices aren't getting Apple push notifications

FCM (*2)
- Firebase Cloud Messaging（Google Push Notification Service）
Reference (external):FCM ports and your firewall

FaceTime (*3)
Reference (external):If you use FaceTime and iMessage behind a firewall

💡 NOTE
- For entries listed as FQDNs, the IP addresses are subject to change; therefore, please configure access permissions using the FQDNs.
- For entries listed as IP addresses, the addresses are fixed; therefore, please configure access permissions using the IP addresses.
= Any additions or changes to the FQDNs or IP addresses will be announced in advance.