Contents
Supported OS and Application Version
Last update: October 8, 2024
NOTE
- Please refer to Acall applications Operational Requirements for our support policy.
- We would not recommend upgrading to the latest OS version that is not listed below. As soon as we have confirmed the operation, we will inform you on this page.
Customers using Acall Reception to print admission card should refrain from updating to iPadOS 18 until the operation is verified.
Please refer to "[Important] Acall Application Support Status for iOS 18 / iPadOS 18" for more information.
| Application | App version | Supported OS | |
 |
Acall Reception |
1.20.3 |
iPadOS 17.0 ~ 17.6.1, 18.0 |
 |
Acall Meeting | 1.6.5 |
iPadOS 17.0 ~ 17.6.1, 18.0 |
| 1.0.2 |
Android 14 |
||
 |
Acall Gate | 1.2.2 |
iPadOS 17.0 ~ 17.6.1, 18.0 iOS 17.0 ~ 17.6.1, 18.0 |
 |
Acall Mobile | 0.9.3 |
iOS 17.0 ~ 17.6.1, 18.0 Android 14 |
 |
Acall Desktop |
1.6.1 |
Windows 11 22H2 Windows 10 22H2 MacOS 13.0 ~ 14.0 |
 |
Acall add-in/extension ※ Icon will be renewed in the next version 1.4.0. |
1.3.0 | ー |
How to check the version
How to check the version of an iOS app
・Settings > General > iPad Storage > Select Apps
※ It may vary depending on the OS or device.
How to check the version of Android app
・Settings > Apps & Notifications > Select an app
※ It may vary depending on the OS or device.
How to check the version of add-ins/extensions
・Update Acall Add-in for Outlook
・Update Acall Extension for Chrome
Change History
| Date | Description |
| 2024/10/8 | Reflected the support status of iPadOS 18 / iOS 18. |
| 2024/9/26 | Acall Mobile version 0.9.3 has been released. |
| 2024/8/29 | Acall Meeting Android version 1.0.2 has been released. |
| 2024/8/14 | Reflected the support status of iPadOS 17.6.1 / iOS 17.6.1 |
| 2024/8/2 | Reflected the support status of iPadOS 17.6 / iOS 17.6 |
| 2024/7/22 | Acall Meeting version 1.6.5 has been released. |
| 2024/7/9 | Acall Desktop version 1.6.1 has been released. |
| 2024/7/5 | Released Acall Meeting 1.6.4. |
| 2024/6/28 | Acall Meeting supports Android 14. |
| 2024/6/26 | Acall Mobile version 0.9.0 has been released. |
| 2024/6/25 |
Released Acall Meeting 1.6.3. |
| 2024/6/24 |
The followings have been released. ・Acall Reception Version: 1.20.3 ・Acall Meeting Version: 1.6.2 ・Acall Gate Version: 1.2.2 |
| 2024/6/21 |
Acall Desktop version 1.6.0 has been released. Acall Mobile version 0.8.0 has been released. |
| 2024/5/23 | Reflected the support status of iPadOS 17.5.1 / iOS 17.5.1 |
| 2024/5/16 | Reflected the support status of iPadOS 17.5 / iOS 17.5 and iOS16.7.8 |
| 2024/5/14 |
Acall Mobile version 0.6.1 has been released. |
| 2024/4/25 |
Acall Mobile version 0.6.0 has been released. |
| 2024/4/16 |
Acall Desktop version 1.5.9 has been released. Acall Mobile version 0.5.7 has been released. |
| 2024/4/2 |
Acall Desktop version 1.5.8 has been released. Reflected the support status of iPadOS 16.7.7 / iOS 17.4.1 The issues described on March 18, 2024 and March 29, 2024 have been resolved and the information has been removed. |
| 2024/3/29 |
Added information that Wi-Fi Check-in is not available on MacOS 14.0 and later. |
| 2024/3/18 |
Added information that QR codes cannot be read on certain generations of iPads after updating to iPadOS 17.4. |
| 2024/3/7 |
Reflected the support status of iPadOS 17.4 / iOS 17.4 |
| 2024/2/20 |
Reflected the support status of iPadOS 17.3.1 / iOS 17.3.1 |
| 2024/1/30 |
Reflected the support status of iPadOS iPadOS 17.3 / iOS 17.3 |
| 2024/1/16 |
Reflected the support status of iPadOS iPadOS 17.2 / iOS 17.2.1 |
| 2024/1/11 |
Acall Desktop Version 1.5.6 has been released. |
| 2024/1/5 |
The following support status have been reflected. ・MacOS 14.0 ・Windows 11 23H2 |
| 2023/12/15 |
Acall Mobile Version: 0.5.5 has been released. Reflected the support status of Android 14. |
| 2023/11/24 |
Reflected the support status of iPadOS 16.7.2 / iOS 16.7.2 |
| 2023/11/20 |
Reflected the support status of iPadOS 17.1.1 / iOS 17.1.1 |
| 2023/11/1 |
Reflected the support status of iPadOS 17.1 / iOS 17.1 |
| 2023/10/26 |
Acall Desktop Version: 1.5.3 has been released. |
| 2023/10/17 |
The followings have been released. ・Acall Mobile Version: 0.5.2 ・Acall Desktop Version: 1.5.1 Reflected the support status of iPadOS 16.7.1 / iOS 16.7.1 |
| 2023/10/12 |
The followings have been released. ・Acall Reception Version: 1.20.1 ・Acall Meeting Version: 1.6.1 ・Acall Gate Version: 1.2.1 |
| 2023/10/11 |
Acall Mobile Version: 0.5.1 has been released. |
| 2023/10/10 |
Reflected the support status of iPadOS 17.0.3 / iOS 17.0.3 |
| 2023/10/5 |
Reflected the support status of iPadOS 17.0.2 / iOS 17.0.2 |
| 2023/9/25 |
Reflected the support status of iPadOS 17.0 / iOS 17.0 |
| 2023/9/11 |
Reflected the support status of iPadOS 16.6.1 / iOS 16.6.1 |
| 2023/8/1 |
The followings have been released with the application name change. ・Acall Reception Version: 1.20.0 ・Acall Meeting Version: 1.6.0 ・Acall Gate Version: 1.2.0 ・Acall Mobile Version: 0.5.0 |
| 2023/7/31 |
Reflected the support status of iPadOS 16.6 and iOS 16.6 |
| 2023/7/18 |
Reflected the support status of iPadOS 16.5.1(c) and iOS 16.5.1(c) |
| 2023/7/11 |
Reflected the support status of iPadOS 16.5.1 and iOS 16.5.1 |
| 2023/5/25 |
Released ACALL mobile 0.4.11. |
| 2023/5/24 |
Released ACALL mobile 0.4.10. |
| 2023/5/23 |
Reflected the support status of iPadOS 16.5 and iOS 16.5 |
| 2023/5/21 |
Released ACALL mobile 0.4.9 Released ACALL add-in/extension version 1.3.0 |
| 2023/5/17 |
Reflected the support status of iPadOS 16.4.1(a) and iOS 16.4.1(a) |
| 2023/4/11 |
Reflected the support status of iPadOS 16.4.1 and iOS 16.4.1. |
| 2023/4/6 |
Released ACALL mobile 0.4.8. |
| 2023/3/17 |
Released ACALL RECEPTION 1.19.2. |
| 2023/3/1 |
Released ACALL mobile 0.4.7. |
| 2023/2/15 |
Reflected the support status of iPadOS 16.3.1 and iOS 16.3.1. |
| 2023/1/26 |
Reflected the support status of iPadOS 16.3 and iOS 16.3. |
| 2023/1/20 |
Released ACALL RECEPTION 1.19.0. Updated note about the issue with printing entrance pass on iPadOS 15.6.1 and later. (Resolved) |
| 2022/12/26 |
Updated note about the issue with printing entrance pass on iPadOS 15.6.1 and later. |
| 2022/12/16 |
Reflected the support status of iPadOS 16.2 and iOS 16.2. |
| 2022/12/9 |
Released ACALL mobile 0.4.4. |
| 2022/12/5 |
Released ACALL mobile 0.4.3. |
| 2022/12/2 |
Reflected the support status of iOS 16.1.2. |
| 2022/11/28 |
Reflected the support status of iPadOS 15.7.1, iPadOS 16.1.1 and iOS 16.1.1. Reflected the support status of MacOS 13.0 for ACALL WORK. |
| 2022/11/14 |
Reflected the support status of Windows 11 22H2 and Windows 10 22H2. |
| 2022/10/26 |
Released ACALL RECEPTION 1.18.0 |
| 2022/10/24 |
Reflected the support status of iOS 16.0.3. |
| 2022/10/3 |
Released ACALL mobile 0.4.1 and ACALL add-in/extension 1.2.1. Reflected the support status of Android 13. |
| 2022/9/29 |
Reflected the support status of iOS 16.0.2. |
| 2022/9/15 |
Reflected the support status of iPadOS 15.7 and iOS 16.0. Released ACALL RECEPTION 1.17.1 |
| 2022/8/24 |
Reflected the support status of iPadOS 15.6.1 and iOS 15.6.1. |
| 2022/8/19 |
Released ACALL RECEPTION 1.17.0 and ACALL mobile 0.4.0. |
| 2022/8/5 |
Reflected the support status of iPadOS 15.6 and iOS 15.6. |
| 2022/5/18 |
Reflected the support status of iPadOS 15.5 and iOS 15.5. |
| 2022/4/25 |
Updated supported OS list. |
| 2022/4/4 |
Reflected the support status of iPadOS 15.4.1 and iOS 15.4.1. |
| 2022/3/17 |
Reflected the support status of iPadOS 15.4 and iOS 15.4. |
| 2022/3/14 |
Released ACALL WORK 1.4.3 |
| 2022/2/17 |
Reflected the support status of iPadOS 15.3.1 and iOS 15.3.1. |
| 2022/1/31 |
Reflected the support status of iPadOS 15.3 and iOS 15.3. |
| 2022/1/17 |
Reflected the support status of iPadOS 15.2.1 iOS 15.2.1. |
|
2021/12/16 |
Reflected the support status of iPadOS 15.2 iOS 15.2. A problem with ACALL RECEPTION on iPadOS 15.0 and above caused the application to stop when printing an entrance pass. |
|
2021/11/25 |
Reflected the support status of iPadOS 15.1 iOS 15.1. |
|
2021/10/14 |
Reflected the support status of iPadOS 15.0.1 iOS 15.0.1. |
|
2021/9/28 |
Released ACALL GATE 1.1.1. |
|
2021/9/24 |
The normal operation of minor version updates has been confirmed. iPadOS 14.8、iOS 14.8、Android 11 We have confirmed that only ACALL RECEPTION has a problem unlocking the gate with face recognition. |
|
2021/9/16 |
Released ACALL RECEPTION build version 1.16.1. |
|
2021/8/27 |
Released ACALL RECEPTION 1.16.0. |
|
2021/8/20 |
Released this article. |
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