Administrators can receive a disconnection notification when communication from the Acall Meeting to the Acall server is lost for any reason, such as network malfunction or device trouble.

Monitoring system is disabled by default. Please change the setting to use this function.

 

This page describes the monitoring system for Acall Meeting.

 

⚠︎
Monitoring for multi-tenant shared meeting rooms is under development.
https://www.workstyleos.com/en/info/q-nbigkzekct

 

Notification contents

Notified workers

Notification is sent to workers with "Tenant Administrator" or "Administrator" permissions.

Please refer to "Register / Edit / Delete Workers" for how to set the permissions.

 

What you will be notified of

You will receive the following notifications via email and the Acall Mobile app when disconnected from the network and connected.

 

When disconnected

Subject: [Emergency] Acall monitoring system

From: Acall 監視システム <monitor@acall.jp>

Body: {Name of the meeting room} can't confirm the device connection. Check the status of the device as soon as possible.

 

When connected

Subject: Acall monitoring system

From: Acall 監視システム <monitor@acall.jp>

Body: {Name of the meeting room} confirm the device connection.

 

 

Notification settings

You can set the followings.

• ON/OFF for monitoring system
• Meeting rooms to be monitored
• Days/Time to be monitored

 

Set up the monitoring system

Enable monitoring system

Click [App settings] > [Acall Meeting] in the Acall Portal side menu.

 

Monitoring system is disabled by default.

Click "ON" in the [Device monitoring] menu to enable the function.

 

 

Set meeting rooms and days/time to be monitored 

Notification time settings

You can set the days of the week and times to receive notifications for all meeting rooms.

 

Click edit icon for "Notification Time Setting".

 

Select days and times you want to receive notifications.

 

Click [CLOSE] and [UPDATE] to save.

 

 

Individual settings

You can group meeting rooms and set individual days and times for notifications.

Multiple individual settings can be set. Please add settings as following.

 

Click [+ ADD SETTINGS] for "Individual Setting".

 

Select meeting rooms, days and times you want to receive notifications.

Item	Descriptions
name	Setting name
meeting room	Select meeting rooms from the drop-down. Multiple meeting rooms can be selected.
Days / Times	Select the day and time you want to receive notifications.

 

Click [CLOSE] and [UPDATE] to save.

 

 

Confirm monitoring notifications

Disconnect from the network by turning off the Wi-Fi settings on the iPad running Acall Meeting app, check if you successfully receive monitoring notifications.