This page describes the basic settings you can set up in "SETTINGS" tab of Acall Desktop.
There are two types of setting items: "Basic Work Hours" and "Notification Settings".
Basic work hour setting
In the "SETTING" tab, you can register basic work hours for each day of the week.
It will be reflected as the default work hours in the "PLANS" tab.
In addition to Acall Desktop, basic work hours can also be set on Acall Portal and Acall Mobile.
On Acall Portal and Acall Mobile, it is displayed as "Work Plan".
For more information about Work Plan, please refer to "Work Plan".
How to set your basic work hours
The horizontal bar is "hours" and the vertical bar is "minutes".
The yellow line in the center indicates 12:00 and the yellow block indicates 22:00.
As shown in the capture, select the time by clicking and dragging the time with the cursor.
If you want to edit a time you have already registered, click on the bars to unselect them.
The time can be set in 15-minute time units.
When you place the cursor over the registered time, up and down arrows will be displayed.
Each time you click the ↓ mark at the top, the time will decrease in 15 minute from 00 minutes to 60 minutes. Each time you click the ↑ symbol at the bottom, the time will decrease in 15 minute from 60 minutes to 00 minutes.
To delete all registered times, click on the brush symbol.
You can also set different work hours for each date.
Please refer to "Registering Scheduled Work Hours in Acall Desktop" for more details.
By setting up notifications, you will be notified certain minutes before the work hours you set in PLANS tab, described below. You will receive notifications in the following patterns.
Notify before the start of work (N minutes before the start of work hours set in PLAN)
Notify before the end of the workday (N minutes before the end of the workday set in the PLAN)
Notifications of status changes for members registered in bookmarks
To enable local notifications, click on the toggle to blue.