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By integrating with Neat, you can export the actual number of users who used the meeting rooms and use the data for analysis.

This page explains how to set up the Acall and Neat integration.

Preparation Before Setting Up

Please prepare the Organization ID and Key for Neat Pulse

You will need Read Permissions and Write Permissions for the Neat Pulse API.

For more information on managing API accounts in Neat Pulse, please refer to articles such as "Managing API accounts on Neat Pulse management platform" provided by Neatframe.

In the Acall Portal, go to the side menu and click on [Integrations] > [Application Integration]. Then, click on [CONNECT] for Neat.

Enter Organization ID and Key, click [CONNECT].

Click on [Workspaces] > [Workspaces] in the side menu.

Click the edit (pencil icon) for the workspace you want to edit.

Select the Neat Room you want to connect, and then click [UPDATE].

💡 Note
After adding or editing a Neat Room in Neat Pulse, it will typically take about 1 hour for the changes to be reflected in Acall.