This page describes how to use the admission card lending function of Acall Portal.

 

What is borrowing function for admission card?

You can check the borrowing history by entering a admission card number when you borrow or return the card.

 

・Borrowing an admission card

 

・Borrowing history for admission card

 

If you want to use the admission card borrowing function, it is necessary to set it up by Acall's end.
Please contact us via contact form.

 

Registering for borrowing of admission cards

💡 NOTE
The admission card borrowing function in Acall Portal does not have an admission card master function.
No pre-registration of admission cards is required to register for borrowing.
Please enter the desired card number each time you register to borrow a card.

 

The card can be registered for guests who have scheduled appointments to visit.

Please make an appointment in advance.

Reference: Make A Reservation on Acall Portal

 

Click [Guest Check-in] in the side menu of the Acall.

Click [Admission card loan] icon in the row of the appointment for which you want to register.

 

The guest's name and the card number of admission card will be displayed.

Enter the card number or read it with the IC card reader and click [LENDING].

 

"Registration Complete" will be displayed. This is the end for borrowing.

💡 NOTE
When registering additional guests for borrowing, please register all guests registered in the guest reservation (appointment). 
Open [Admission card loan] again to register additional guests for borrowing.

 

Return the admission card

⚠️ ATTENTION
For multi-tenant users, the registration for borrowing and returning must be registered by workers of the same company.
Workers from different companies can not register for return.

Click the admission card icon in the top of Acall Portal.

 

The borrowing screen history for admission card will be displayed.

Click on [RETURNING THE ADMISSION CARD].

 

Enter the card number of the admission card you want to return and click [RETURN].

⚠️ ATTENTION
Even if you enter an incorrect card number, there is no error at this point. 
The card number will be checked when you click [RETURN] in the next step.

 

Click [RETURN].

 

"Success" will be displayed in the lower right corner.

The status of the returned admission card will be changed to "Returned" and the date and time of return or loss will be recorded.
This completes the return registration.

⚠️ Note
If you enter a card number that is not currently borrowing, an error message will be displayed. 
Please re-enter the correct card number to register for the return.

 

Registering for a lost of an admission card

Click [Guest Check-In] in the Acall Portal side menu.

Click the [Admission card loan] icon in the row of the appointment for which you want to register for a lost of admission card.

 

The guest's name and the number of the admission card currently for borrowing will be displayed.

Click the [Lost Admission Card] icon next to the card number you want to register for a lost.

 

A confirmation message will be displayed.

Confirm that the card number you want to register for a lost is correct, and click [SEND].

 

"Success" will be displayed.

This is the end for completing the registration of the lost.

 

Checking the borrowing history of admission card

Click the admission card icon in the top of Acall Portal.

 

You can check the borrowing history of your admission card by the date for borrowing.

 

Item	Description
①	Filter the borrowing history by date.
②	Filter by borrowing status (currently borrowed/returned/lost). 　※If multiple items are selected, an OR search will be done.
③	Reload the screen to display the latest data.
④	Register for the return of the admission card.
⑤	The borrowing history based on the filtering result will be listed.
⑥	Specify the maximum number of items to be displayed on one page.
⑦	The number of items in the borrowing history is displayed. If there is more data than the maximum number of items displayed on one page, you can move to the next page.

 

Items displayed in the borrowing history of admission card

Item	Description
Borrowing Time※	The date and time when the admission card was registered for borrowing will be displayed.
Borrowing Situation※	The status of the admission card (borrowing/return/lost) will be displayed.
Return/Lost Date※	The date and time when the admission card was registered for return or lost will be displayed.
Card No.※	the card number of the entrance card that was registered for borrowing be displayed.
Appointment Name※	The title of the guests(appointment) will be displayed Click the appointment name and you can check the date, time, and name of the person in charge.
Guests※	The name of the guests who were registered for borrowing an entrance card will be displayed. In the case of borrowing registration of additional guests, the name will be displayed in a blank space.
Register for a Lost	You can register for the lost of admission card.

💡 NOTE
Items marked with ※ can be sorted by clicking on the item name.