Contents
This page explains how to check the availability of a spot and reserve it on Acall Portal and how to edit or delete a reservation.
💡 NOTE
You can reserve a spot on Acall Mobile app as well.
[Acall Mobile] Reserve a Seat/Meeting Room in Advance
Check spot availability
You can check the availability of a spot by specifying the date, time, and floor.
Click [Reservation] > [Spot] on side menu of Acall Portal.
Spot reservation screen will be displayed.
| No. | Item | Description |
| ① |
Clock Icon |
Click and the reservation status one hour after from the current time will be displayed. |
| ② |
Playback Icon |
Click and play the reservation status on the floor map. |
| ③ | Timeline |
Timeline displays the available time of the floor. |
| ④ | Slider | Select the time you want to view the availability of the floor. |
| ⑤ | Calendar |
Click a date to display a calendar. Select the date you want to view the availability. |
| ⑥ | FLOORS |
Buildings and floors where spots are set are listed. |
| ⑦ | Floor Map |
The reservation status of the spot will be displayed on the floor map. Spots that is available for reservation are displayed in light blue.
Spots where other workers have already reserved are displayed in red.
Spots that are not available, such as outside of working hours, are displayed in gray.
|
| ⑧ | Reservation Status of Spot |
If there is a meeting room/area under the selected spot, the room/area will be displayed. If there is no meeting room/area under the selected spot, a list of the seats under the selected spot will be displayed.
You can check the available time slot of reservations for each spot.
A red line will be displayed on times slots that workers have already made a reservation
|
icon is a floor.
Click the calendar icon and select the date you want to check availability.
Select a floor.
On the timeline, drag and drop the time slot for seeing reservation status.
Select a reserved spot (red color) to see who has reserved the spot and the reservation time.
Reserve a spot
Click the spot you want to reserve on the floor map.
| No. | Item Name | Description |
| ① | Spot Name |
The name of the spot is displayed. |
| ② | Capacity |
The number of people who can use the spot simultaneously is displayed. |
| ③ | Automatic Cancellation Time |
The reservation will be automatically canceled if you do not check in before the automatic cancellation time. |
Click [RESERVE].
Enter the reservation details and click [CREATE].
⚠︎ ATTENTION
Fields marked with (*) are required.
| Item Name | Description |
| Title |
Title of the reservation The title can be left blank for reservation. |
| Date（*） |
Date of the reservation Reservations can not be made for over the days or repeatedly. |
| Start time（*） | Start time of the reservation |
| End time（*） | End time of the reservation |
| user（*） | User of the spot |
| Description |
Description of the reservation Please use this when multiple people are using the spot for a meeting, or when you want to share the purpose of use. |
When you complete the reservation, the [SUCCESS] pop-up will be displayed.
An error message will be displayed when your reservation can not be made for some reasons, such as duplicate reservations or an excess capacity.
Created reservations are synchronized in real time to the the spot reservation screen and following applications and screens.
PC：Acall Portal
iPad：Signage / Spot check-in kiosk
Smartphone：Acall Mobile
Edit your reservation
On the spot's reservation screen, select the date, floor, and time slot with the reservation you want to edit.
Click on the spot and the reservation details will be displayed on the right side of the screen.
Click [Edit] icon of the reservation you want to edit.
Edit screen for the reservation will be displayed.
Edit the reservation and click [UPDATE].
Delete your reservation
On the spot reservation screen, select the date, floor, and time slot with the reservation you want to delete.
Click on the spot, and the reservation details will be displayed on the right side of the screen.
Click [Edit] icon of the reservation you want to delete.
Edit screen for the reservation will be displayed.
Click [DELETE].
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