In ACALL RECEPTION, you can choose whether or not you want to be able to call groups on the iPad. This is useful when you have a department such as a headquarters, but there are no workers belonging to it.
The following is the procedure for setting up group recall.
Select the target group
Click [Organization] > [Groups] > [Edit] (pencil mark) in the Portal side menu to open the edit screen.
Turn off Call
Turn off the [Call] item and click Save.
Make sure that calling is turned off
Finally, confirm that the target group is no longer callable. A mute icon will be added and displayed.
Also, ACALL RECEPTION will no longer be able to call the group.