In ACALL RECEPTION, you can select the keyboard to be used in the visitor input screen from "iPad default keyboard" and "ACALL original built-in keyboard".

Unlike the default keyboard, the built-in keyboard is not affected by changes in input settings made by the previous user (e.g., input of English characters, history of predictions, auto-correct, etc.).

In addition, since the keyboard and input screen are integrated, visitors can perform smooth input tasks.

NOTE
When using the built-in keyboard, the following restrictions apply.
- Free input is not possible.
- No kanji or hiragana input.
- Cannot add a companion's name. 

Enable the built-in keyboard

After logging in to Portal, go to Apps > ACALL RECEPTION in the side menu, enable [Built-in Keyboard] in the Additional Features section, and then click Save.

Enable Visitor Information Entry

Please refer to this page for the setting method.

Once the settings are complete, the app will look like this on the device where the visitor information is entered.